I led the rapid design and development of a multimedia rich three-module CME learning pathway for Texas health care workers on Adobe Captivate 12, transforming dense subject-matter content into three interactive and responsive modules that trained Texas health care professionals in vaccine confidence, motivational interviewing, and resilience strategies using AI.
Texas Department of State Health Services (DSHS)
Blackboard Ultra LMS, Video Production
02. Content Reorganization & Slide Redesign
I consolidated and reorganized 300+ SME slides, rewriting scripts and redesigning visualizations to improve clarity, consistency, and accessibility. The final modules adhered closely to the “Texas Your Way” style guidelines, blending high-quality graphics with user-friendly layouts.
03. Iterative Design with SAM
To drive rapid progress, I applied the Successive Approximation Model (SAM), running short design sprints and quickly iterating prototypes. Feedback cycles involved multiple Schools of Public Health and DSHS stakeholders, with input tracked through a centralized Excel feedback system that I designed. This streamlined collaboration and kept all contributors aligned.
04. Interactive Patient Scenarios
To make dense clinical and policy material actionable, I created a series of interactive patient conversations where learners could click through dialogue bubbles and then answer targeted reflection questions immediately afterward. While not branching, these scenarios required careful scripting, design, and programming to ensure realism and flow. Developing them was highly time-intensive, but the result was a set of engaging, practice-based interactions that reinforced key learning objectives.
Led the end-to-end design and development of a multi-module healthcare learning pathway, transforming dense clinical and policy content into engaging, scenario-based training for diverse frontline professionals across Texas — all delivered on an accelerated five-month schedule despite shifting resources and evolving requirements.
Transformed 700+ SME slides into cohesive, accessible modules by rewriting scripts, redesigning charts and graphs to align with state style guidelines, and producing original videos with audio voiceover. I also added subtitles across videos, audio, and slides to ensure accessibility, while enhancing overall clarity and user experience with high-quality graphics and consistent design.
Designed and programmed nearly 80 interactive patient conversations tailored to three professional audiences — clinicians, community health workers, and auxiliary staff. I copy edited all dialogue for clarity and tone, scripted and developed the follow-up questions, and programmed the interactions so learners could click through conversation bubbles and immediately reflect on decisions, reinforcing practice-based skills.